---
title: "Callsign case study: Helping UK retail bank achieve frictionless card payments"
image: https://programs.callsign.com/hubfs/banking-nurture-flow-1-onboarding/email-wide-header-case-studies-alt.jpg
---

[![cropped-tight-CS-Logo-Dark 200px](https://programs.callsign.com/hs-fs/hubfs/logos/cropped-tight-CS-Logo-Dark%20200px.png?width=169&height=55&name=cropped-tight-CS-Logo-Dark%20200px.png "cropped-tight-CS-Logo-Dark 200px")](http://www.callsign.com)

Helping a UK retail bank achieve frictionless card payments

[ Download now ](https://programs.callsign.com/case-study-helping-uk-retail-bank-achieve-frictionless-card-payments#download-assets)

Download the case study here

Find out how we helped the bank: 

|   | - Maintain above 99% acceptance rate, even whilst seeing 20% net new users during peak sales periods  |
| --- | --- |
|   | - Reduce false rejection rate by 70% |
|   | - See potential reduction of 40% for monthly SMS volumes  |

![woman-shopping-on-phone-uk-bank-frictionless-card-payments-case-study-small](https://programs.callsign.com/hs-fs/hubfs/images/woman-shopping-on-phone-uk-bank-frictionless-card-payments-case-study-small.jpg?width=600&height=400&name=woman-shopping-on-phone-uk-bank-frictionless-card-payments-case-study-small.jpg "woman-shopping-on-phone-uk-bank-frictionless-card-payments-case-study-small")

> Callsign’s technology is cutting edge, it’s simple to implement, and allows us to intelligently authenticate our employees and membership, enabling us to focus on our mission.’

> *Dave Worland, Executive Director, The Knoble*

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